Crenshaw Alarm's monitoring station is located right here in Austin. We have one of the most technologically-advanced central monitoring stations in the Central Texas area. Crenshaw provides local monitoring with continuous 24 hour 7 days a week service. We provide monitoring services for:

• Trespass/Burglary
• Fire and Smoke
• Medical Emergencies

Many customers have had alarm systems installed in their homes and
businesses from many different vendors in our industry. Due to a large
consolidation by acquisitions from giant conglomerates, many
customers have been monitored by two, three, and even more companies
without their consent for the past 5 years. Most of them have been
forced to deal with out of state monitoring stations that use 800
numbers to communicate and transmit signals to their central station.
Customers are "bundled" into very large automated central stations, many
times with monitored customers in the millions. They are also subjected
to automated billing and auto debiting which causes many problems. In
many instances, customers are forced to be put on hold while their alarm
is sounding and cannot communicate to the central station because of the
huge volume of telephone traffic that is created by these central
stations. Service response is delayed also because their technicians
are stretched because of the sheer volume of service requests. There is
a solution.
By utilizing a local central station with local service, customers can
enjoy talking to the central station 24x7. Because of the small
population of customers, people can call in and actually talk to a live
operator on the telephone. The same person that handles the signals.
when you call back, the same person is there to handle your problems,
not one of 50 operators that handle calls randomly. Local personnel
also know how to pronounce street names correctly and can communicate
more effectively with local authorities when dispatching them. This is
critical information and can lead to inaccurate addresses and locations
if not communicated properly.
Service response and repair is enhanced because again the small
population of accounts makes it possible for the local alarm company to
set appointments when the customer is available, not when the alarm
company is. No, "we'll be there next Monday sometime between 8 and 5. We
can in many cases be out same day or next, depending on the customers
schedule and have it fixed.
Switching over to Crenshaw Alarm is easy. Just email or call us, we'll
come out and inspect your system, set up an appointment to have a
technician come out and reprogram your system to our central station.
We'll also test all your devices, get your emergency informationa and
passcodes. You'll get new yard signs, decals, and telephone sticker. In
many cases, we can get you the owners manual that many of you don't have
anymore or were never given. If we cannot get into programming of you
system we can change out the computer boards in your control enabling it
to communicate to us.
So what are you waiting for? In many cases we can save you money on the
monthly fee as well as enhancing the level of service you are currently
getting. So, we'll see you soon we hope!

Contact us for a FREE estimate for your home or business. At Crenshaw Alarm, we put the customer first.